Privacy Policy

Contact information. When you submit a form on our website (such as requesting a sample, contacting us, or signing up for updates), we collect information you provide including your name, email address, company name, job title, and message content.

Usage data. We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URL, pages visited, and the date and time of your visit. This data is collected through cookies and similar technologies.

Business communication data. If you become a customer, we collect information necessary to fulfill our services, including billing details, delivery preferences, and data access credentials.

We use the information we collect to:

• Fulfill your requests, including generating and delivering data samples
• Respond to inquiries and provide customer support
• Improve our website, products, and services
• Send transactional communications related to your account or requests
• Send marketing communications (only with your consent, and you may opt out at any time)
• Analyze website usage patterns to improve user experience
• Comply with legal obligations and enforce our terms

We do not sell your personal data. We may share your information with the following categories of service providers who assist us in operating our business:

• Hosting: Vercel (website hosting)
• Database: Supabase (data storage)
• Email: Resend (transactional and marketing email delivery)
• Analytics: Google Analytics (website usage analysis)

These providers are contractually obligated to use your data only to perform services on our behalf and in accordance with this policy.

We may also disclose information if required by law, regulation, or legal process, or to protect the rights, safety, or property of Canaria, our users, or the public.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When personal data is no longer needed, we securely delete or anonymize it.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request that we correct inaccurate or incomplete data
• Deletion: Request that we delete your personal data
• Portability: Request your data in a structured, machine-readable format
• Objection: Object to processing of your data for certain purposes

To exercise any of these rights, contact us at contact@decanaria.com. We will respond within 30 days.

If you are a resident of the European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR). We process your personal data on the legal basis of legitimate interest (to operate our business and respond to inquiries) and consent (for marketing communications).

You have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws. You may also withdraw consent for marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly.

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information:

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt out of the sale of personal information
• The right to non-discrimination for exercising your rights

As stated above, we do not sell personal information. To exercise your CCPA rights, contact us at contact@decanaria.com.

Our website uses cookies and similar tracking technologies to analyze traffic and improve your experience. Specifically, we use:

• Google Analytics 4 (GA4): To collect anonymized usage data including pages visited, session duration, and traffic sources. GA4 data is processed by Google in accordance with their privacy policy.
• Essential cookies: Required for basic website functionality such as session management and security.

You can control cookies through your browser settings. Disabling cookies may affect certain features of our website.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit (TLS), access controls, and regular security reviews. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, please contact us:

Canaria Inc.
New York, NY
contact@decanaria.com